TERMS & CONDITIONS

The following terms and conditions apply to all transactions on www.mosquitonets4u.com (the "Website") and your use of the Website itself. In these terms "we" refers to Mosquito Nets 4 U and "you" and "your" refers to any visitor to the Website or any Mosquito Nets 4 U customer.

PRICES & CURRENCIES ACCEPTED

All prices are shown on the Website in £ sterling (GBP). All payments include all taxes, delivery, shipping and handling fees. Mosquito Nets 4 U can accept payment in £ sterling (GBP). All currencies will be converted to GBP (£ Sterling) and you will be liable for any exchange rate charges made by your card provider. All prices are as stated on the Website but Mosquito Nets 4 U reserves the right at any time to revise the price of goods without notice.

AVAILABILITY

All goods are subject to availability and may be changed at any time. If your order cannot be fulfilled we will contact you via email within 3 working days.

PAYMENT DETAILS & SECURITY

All payments to Mosquito Nets 4 U are handled securely by sage pay and PayPal which both accept payment by Visa, Visa Delta, Visa Electron, MasterCard, Switch, Delta and Solo (and any other card agreed by them from time to time). An authorisation code for the amount of the order is taken when you input your card details at the order stage. Your card is only debited for the order amount when your order is despatched. Upon despatching your order, you will receive an email confirming that your card has been debited and your order sent - this is sent to the email address you provide. Mosquito Nets 4 U does not hold your credit or debit card details as all card data is handled by sage pay and PayPal which debit your card for the order amount when the order is sent.

LOST OR DAMAGED GOODS

In the event that any goods are lost or damaged in transit please contact us immediately either via email to sales@mosquitonets4u.com stating your order number, date of order, name and contact telephone number. In case of goods received damaged or faulty please return the goods to us within 10 days of receipt, whereupon we will arrange for the damaged or faulty goods to be exchanged or we will provide a refund of the cost of the goods and postage to the card the goods were purchased on.

Please Note: Mosquito Nets 4 U is not responsible for items lost as a result of incorrectly entered postal addresses during account registration. It is the account holder's responsibility to ensure that a postal address is entered correctly.

RETURNS & EXCHANGES

Mosquito Nets 4 U is committed to providing the best customer service available. If you are not completely happy with your purchase, contact us and we will provide you with an address to return the unused goods. Please ensure the goods are in their original condition and reach us within 14 days of receipt. Unfortunately, we cannot exchange goods which have been stained by make-up, deodorant or perfumes whist being tried on or have been damaged by you after receipt. Items must be returned neatly folded and in a saleable condition. The goods are your responsibility until they reach us.

REFUNDS

Return the unused items to us at our returns address (stated above) within 14 days of receipt. Refunds will only be made if items are returned to us within 14 days of receipt of the goods. Unfortunately, we can not refund items which are returned to us after the 14 days period. Unfortunately, we cannot make a refund for goods which have been stained or damaged whist being used by you after receipt. Items must be returned neatly folded and in a saleable condition. If we believe that reasonable care has not been taken of items in your possession we will contact you by email and may not be able to make a full refund for goods. We will issue a refund (which will not include the costs of delivery) if the terms of return are adhered to. Refunds will only be made to the credit or debit card on which the purchase was made. Returned items will be processed/checked in within 3-5 working days. We aim to make refunds to cards as soon as possible, normally within 3-5 working days, but during busier periods this may take longer. Please allow 10 working days for the refund to appear on your credit card or bank statement as the length of time refunds take varies depending on the card issuer.

FEEDBACK

We want to ensure that your experience shopping with us is a happy one. We want to know how we can make this experience better for you so, if you have any comments or suggestions, we want to hear about them. Please email sales@mosquitonets4u.com and we'll email you back.

PROTECTING YOUR PRIVACY

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service.

We will email from time to time unless you have expressly requested us not to.

The type of information we will collect about you includes: your name, address, phone number, and your email address. As we have already stated we do not collect or hold any credit /debit card information from you. We will never collect sensitive information about you without your explicit consent. We will use all reasonable endeavors to ensure that the information we hold about you is accurate and up to date.

If you wish, you can check the information that we hold about you at any time by emailing us and asking for details. If you find any inaccuracies we will either delete the information or correct it as required.

Please be assured that at Mosquito Nets 4 U we are fully committed to protecting your privacy. Any personal details that you provide us with will be covered by Pay Pal who deals with your payments. your details will not be passed onto any third parties.

This privacy policy applies from 1st January 2008. We may amend our policy occasionally so advise you to check regularly to view our most up to date policy.

WARRANTIES

Mosquito Nets 4 U is unable to provide any warranties in relation to goods provided over and above its statutory obligation to provide goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Supply of Good and Services Act 1994.

This does not affect your statutory rights as a consumer.

LIMITED LIABILITY

Except in relation to liability for death or personal injury Mosquito Nets 4 U 's liability for negligence shall be limited to the total value of the transaction. Mosquito Nets 4 U shall not be liable for any indirect, consequential or special losses even if Mosquito Nets 4 U has previously been advised of the likelihood of such losses.

AVAILABILITY OF WEBSITE

We will use all reasonable endeavors to ensure that this Website does not have any problems and that the goods displayed are available. However, we cannot guarantee the availability of the Website or that any goods on the Website are in stock or available.

INTELLECTUAL PROPERY RIGHTS

The rights in the designs and the content of this Website are owned by Mosquito Nets 4 U. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute or display any part of this site without permission.

All trademarks, product names and company names or logos featured on the Website are the property of their owners.

RIGHT TO ALTER TERMS & CONDITIONS

We reserve the right to alter these terms and conditions without notice from time to time.

JURISDICTION

These terms and conditions will be governed by the laws of England and Wales and by using the Website you agree to submit to the exclusive of the courts of England and Wales.


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